What letting agent software actually costs in the UK
Eight of the best-known systems in British lettings will not tell you their price until you have sat through a demo. This page lists what the other four charge, read off their own pricing pages, and names the ones that keep it behind a phone call.
The short version
- Four agency systems publish a price. They range from £35 per user a month to £299 a month plus a per-property fee.
- Eight do not. Alto, Reapit, Jupix, Street, Dezrez, Acquaint, Goodlord and PayProp all quote on request.
- Landlord tools are a different market. Several are free for one or two tenancies. They do not do client accounting, staff, or landlord clients.
- We are not the cheapest, and there is a section below that shows exactly where we lose.
Agency systems that publish a price
These are prices taken from each supplier's own pricing page on 20 September 2026, not from a comparison site or a sales call. Prices change; check before you commit.
What counts as an agency system here. Software an agency can run its lettings operation on, from applicant and viewing through offer, tenancy, rent and compliance. Specialist tools that do one part of that job and sit alongside a CRM or a payments provider are a different market, and are not in this table however good they are.
| System | Published price | What that covers |
|---|---|---|
| ProPixa | £5 per property a month | £50 monthly minimum, £4 above 50 properties and £3 above 150. Tenant accounts included. |
| Apex27 | £35 per user a month | Plus VAT. No minimum contract; add and remove users monthly. |
| Arthur Online | £82.50 a month | Standard covers 55 units, then £1.50 each. Professional £96 for 60 units at £1.60 each, Enterprise £126 for 70 at £1.80 each. |
| LettingGuru | £299 a month + £1.50 per property | Starter covers 1–100 properties. The per-property rate falls to £1.30 from 101 to 300 and £1.10 from 301 to 500. Above 500 is custom. |
The eight that will not say
None of the following publishes a price for its software. Each requires an enquiry or a demo before a figure is discussed.
Acquaint CRM is the purest example. It has a page headed Pricing, and where the number should be it reads "Competitive pricing that scales with you". The only figure anywhere on that page is for an optional website add-on, £1000 to build and then £41.15 a month.
Alto · Reapit · Jupix · Street.co.uk · Dezrez · Acquaint CRM · Goodlord · PayProp
This is not a criticism of the software — several of these are excellent products with thousands of agencies on them. It is an observation about how they are sold. A quote-only price lets a supplier charge each agency what it thinks that agency will pay, which is a normal way to sell enterprise software and a difficult way to buy it.
What to do about it: ask for the figure in writing, ask what it becomes in year two, and ask what happens to it if you add a branch or lose a third of your book. The answer to the third question is the one that tells you most.
Landlord tools are not agency software
A lot of price comparisons put these side by side with agency systems, which makes the agency systems look extortionate. They are different products. A landlord tool tracks your own properties; it does not handle a client account, a team, landlord clients or a portal feed.
| System | 1 property | 5 | 20 | 41 |
|---|---|---|---|---|
| ProPixa | £7 | £15 | £29 | £112.79 |
| August | Free | £8.99 | £14.99 | £29.99 |
| LetSentry | Free | £9.99 | £19.99 | £29.99 |
| Lettly | £12.50 | £25 | not published | not published |
Where ProPixa is not the cheapest
We build ProPixa, so treat this section as the one you should check hardest. Here is where we lose, in plain figures.
- Against Arthur Online, on price per property. Arthur is £82.50 a month for 55 units. An agency with 41 properties pays £205 with us. Arthur is a capable, established product and it is cheaper per door than we are.
- Against landlord tools, for a landlord. A landlord with five properties pays £15 with us, £8.99 with August and £9.99 with LetSentry. At twenty properties it is £29 with us against £14.99 with August. If you manage only your own properties and want rent and compliance tracked, we are the expensive option.
- Against LetSentry, and it gets worse as you grow. Their Portfolio tier covers up to fifty properties for £29.99 a month flat. A landlord with 41 properties pays £112.79 with us. On price alone that is not close, and it is the starkest comparison on this page.
- Against anything, if you need client accounting. See below.
We publish this because you would find it in ten minutes anyway, and a comparison written by a supplier that hides where the supplier loses is worth nothing to the person reading it.
The column most price tables leave out: client money
For a letting agency this matters more than the monthly fee. If you hold rent or deposits on behalf of landlords, you need client accounting under a Client Money Protection scheme, and whether your software does that changes which systems are even candidates.
ProPixa does not hold client money and does not operate a client account. Agencies that need it run a dedicated payments provider alongside us. We are saying this on our own comparison page because it is the first question an agent should ask about any system, and a supplier who makes you dig for the answer has told you something.
PayProp and Goodlord are built around client money and payments. Several of the quote-only systems handle it as standard. If it is a requirement for you, start there and treat the monthly fee as the second question.
How to compare three different pricing models
The systems above are metered three different ways, and a headline figure from one model tells you almost nothing about another.
- Per user. Apex27. The bill follows headcount. A small team running a large book pays very little; a large team running a small book pays a lot.
- Per property or per unit. ProPixa, Arthur. The bill follows the size of the book. Staffing changes cost nothing; growth costs proportionally.
- Flat base plus per property. LettingGuru. The base fee dominates for a small agency and disappears for a large one.
Neither model is better in the abstract — they suit different shapes of agency. Work out your own ratio of staff to properties, then price all three against it. A five-person office with 200 properties and a two-person office with the same 200 properties should reach opposite conclusions, and any comparison that gives them the same answer is not doing the arithmetic.
The five questions worth asking any supplier
Carried over from the August version of this page, because they hold up whichever system you end up on.
- Does it actually remind you? Storage is not enough. You want alerts before deadlines, not a filing cabinet. This is the single biggest difference between software that saves money and software that stores documents.
- Will the team really use it? If it feels like accounting software, your negotiators will keep working out of their inboxes and the data will rot.
- Is the tenant included, and at what cost? Putting you and your tenants on the same system removes an enormous amount of phone traffic. Watch for per-tenant pricing.
- How does it handle client accounting? If you hold client money your CMP scheme will audit your reconciliation. Ask exactly what the system produces and whether your scheme accepts it.
- What is the real price per property? Ask about per-user fees, per-tenant add-ons, tier jumps as you grow, onboarding charges, and whether you can export your own data if you leave. That last one tells you a lot about a supplier.
Which one should you actually choose?
- Arthur Online if you want established, low-cost core property management with strong client accounting, and you already have your own systems for tenant communication and repairs.
- ProPixa if you want the tenant side, repairs, trades and compliance in the same place as everything else, and would rather not run four subscriptions — and if you want your tenants to have an app without paying per tenant.
- LettingGuru if a fixed monthly platform fee suits you better than per-unit pricing.
- Apex27 if you have a small team running a large book, where per-user pricing works in your favour.
- Ask Reapit, Alto, Jupix or Goodlord for a quote if you are a larger agency with substantial client money handling and portal integration requirements. They are built for that, and we are not going to pretend otherwise.
Frequently asked
How much does letting agent software cost in the UK?
Why won't some letting agent software companies publish their prices?
Is per-property or per-user pricing better for a letting agency?
Does ProPixa hold client money?
Is ProPixa the cheapest letting agent software?
Do tenants have to pay for letting agent software?
What is the difference between landlord software and letting agent software?
Where these figures came from
The whole handbook, free
Everything a UK letting agent has to get right in 2026, in one PDF: the UK letting agent handbook 2026.